Unified Communications (UC) refers to the integration of various enterprise communication tools—such as voice calling, video conferencing, instant messaging, presence information, and content sharing—into a single, streamlined interface. This integration aims to enhance user experience and productivity by allowing seamless transitions between different communication modes within a single session, regardless of the device being used .
UC systems support both real-time communications (like VoIP) and asynchronous communications (such as persistent chat), enabling users to access communication tools from anywhere. Many UC platforms also integrate with third-party business applications, facilitating centralized information and more efficient workflows.
In essence, UC streamlines multiple forms of enterprise communications into one interface, improving collaboration and efficiency across organizations.
NEC, Vonage, Avaya, Microsoft, Cisco, Mitel, ShoreTel, RingCentral, 8×8, and Nextiva represent 10 of the most popular UC platforms available today. Let Internet Nerdz help your firm evaluate the best UC solution for you.
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UCaaS (Unified Communications as a Service) is a popular choice for businesses because it simplifies communication and collaboration while potentially reducing costs and IT overhead. By consolidating various communication channels into a single, cloud-based platform, UCaaS enables seamless teamwork, improved productivity, and enhanced flexibility, especially for remote and hybrid workforces.
It’s important to note that Internet Nerdz is Mitel and NEC certified but we can source, deploy and help you manage any UCaaS solution worldwide.
Call us today! 855-IPNERDZ (476-3739)
Regardless of your needs, we will match you with one of our UCaaS providers to ensure your employees and customers can always be reached. Want to see a demonstration? Call us today! 855-IPNERDZ (476-3739)
Avaya Cloud Office lets you simplify the way your business communicates. Call, chat, meet, and collaborate no matter where your employees might be. Stay on task and on schedule with file sharing, task management, and virtual team rooms. Bring together 100+ business integrations, like Google Drive and Salesforce, to customize a true cloud unified communications experience. Avaya Cloud Office gives your employees and customers the features and options you want, all in one app. One click starts collaboration—call, meet, message, and more. One number connects it all—voice, fax, text, multimedia.
RingCentral Unified Communications offers easy-to-use, unified experience for team messaging, audio, video, fax, SMS, collaboration, and conferencing. With this new release, all of these capabilities are now provided in a simple, elegant, and consistent user experience across mobiles, tablets, and desktops. Real Time Quality of Service Analytics gives enterprise IT teams the ability to anticipate and diagnose any voice quality of service issues impacting users globally before they escalate to critical problems.
Vonage Fusion: Employee and customer communications in perfect harmony. It’s that simple. Vonage Fusion combines our proven UCaaS and CCaaS solutions to provide powerful features, consistent performance, and integrations with popular CRMs and productivity tools. Learn how Vonage Fusion can boost customer loyalty, employee engagement, and your bottom line. Internet Nerdz has worked with Vonage on very large UCaaS projects and their provisioning team is world class! Well organized, knowledgeable and thorough, Vonage is an excellent service provider.
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