Partners

ABOUT 11:11 SYSTEMS 11:11 Systems is a managed infrastructure solutions provider that holistically addresses the challenges of next-generation managed cloud, connectivity and security requirements. The 11:11 model empowers customers and partners to “Rethink Connected,” which includes fully-integrated, fully-automated services, activities and data powered on a single platform delivering increased performance, optimization and savings. Learn more at 1111Systems.com

123.Net, Inc. (123NET) is a privately-owned company headquartered in Southfield, Michigan. The company delivers high-quality fiber internet, colocation, and business voice services. In 2021, 123NET also started bringing the fastest Fiber to the Home solutions to Michigan residents.

For over 25 years, 123NET has re-invested into Michigan’s Infrastructure, partnering with other communities and other carriers to bring the highest capacity fiber network and internet connectivity solutions throughout the state, connecting businesses, residents, and communities. It is 123Net’s mission to make Michigan communities and businesses the best connected on the planet.

Founded in 2006, 1Wire is a telecommunications provider focused on the SMB space focused on the customer experience. Our core products are Voice, Fiber Internet service and low voltage network cabling. We have a significant Fiberoptic footprint across the State of Utah. Our goal has always been a simple one: to deliver cutting-edge telecommunications products and services, better than anyone in the communities we serve, to businesses affordably. 1Wire’s Hosted VoIP platform provides the foundation for today’s mobile workforce to interact both internally and externally using a variety of methods including voice, video and text /SMS technology. For more information, visit www.1wirefiber.com.

365 Data Centers 10-year history of 100% uptime across all of their data centers proves their commitment to providing the reliable colocation services you need for mission critical data and IT infrastructure. Their experienced staff and rigorous procedures ensure that you get the continuous service and support you need to meet the demands of a 24/7/365 world. Get 100% reliable and continuous service and 100% Uptime SLA.

4Voice’s telecom experts analyze all facets of your voice communication needs to deliver a customized solution that fits the budget, bandwidth and priorities of your business. White glove service and one-on-one training ensure zero down-time and painless deployment, so your business can focus on the work that really matters. Whether calling from the home office, branches or working remotely, your voice transmissions are managed from a secure location, delivering cloud service that is fast, clear and reliable.

• 8×8 is transforming the future of business communications as a leading Experience Communications as a Service (XCaaS) provider. 8×8 XCaaS brings together customer and employee experience to deliver business agility. It’s the only integrated platform for contact center, voice, video, chat, and APIs that addresses today’s dynamic, critical workplace requirements.
• Unlike competitors, the 8×8 Experience Communications Platform™ enables company-wide collaboration, unified administration, shared integrations, and cross-platform AI and analytics through the industry’s only 99.999% financially back, platform-wide service level agreement (SLA). Unlike multi-vendor environments, 8×8 XCaaS provides platform-wide reliability, lowers cost, boosts employee productivity and customer engagement, and delivers intelligence through AI-powered experiences and insights.

AT&T Revamps ACC AT&T Partner Solutions (APS) unveiled a sweeping set of new tools and introduced its new leader to the channel last week. AT&T’s main indirect sales organization announced multiple enhancements to its Partner Exchange, Alliance Channel and ACC Business programs. In the meantime, newly appointed leader Stacey Marx met with channel partners at the recent Channel Partners Conference & Expo, as Zee Hussain bade farewell. Sara Straley, assistant vice president of sales and marketing for AT&T Partner Exchange, was also on hand after accepting the new position earlier this year. The enhancements and changes range from program-specific to overarching all of AT&T Partner Solutions. Partner Exchange, Alliance Channel and ACC Business will each benefit from AT&T Fiber Fast, a tool partners will use to tell their customers how long it will take to light up a building with fiber, whether that be five, 15 or 50 days. “We’re investing in fiber more than anyone else, so that lead is expanding,” said Kevin Leonard, AT&T Business’ vice president of alternate channels. “It’s only valuable if you get it to the customers.” Leonard’s program, along with ACC Business, got their hands on SD-WAN Now. AT&T’s VeloCloud-powered SD-WAN platform remains the same, but the new service streamlines and expedites the process from sales to deployment. Leonard said the entire process will take 30 days. Zee Hussain told us that partner feedback led to the new tool. We’ve had an SD-WAN solution in the market for quite some time, but what our partners told us was, ‘It’s cumbersome. It’s slow. What we need from you is to build us something where we can price it quickly, design it quickly, contract it quickly and implement it quickly,’” Hussain said. ACC, which Hussain said traditionally is known for providing network connectivity, is expanding its portfolio. He said solution providers in the program and their customers have asked for more complete solutions. AT&T has made SD-WAN, voice platform and broadband backup available for ACC. The portfolio additions will be “transformational” for partners when engaging a customer. “Before, they might just stop at an internet connection,” Hussain said. “Now they can say, ‘We’ll sell you voice over the top; we’ll sell you SD-WAN connectivity; we can sell you broadband backup.”

Experience:

Since 2003, ACD has leveraged industry-leading CCaaS technology with 100% US-based, agile at-home agents, spread across all US time-zones, to perfect the flexibility and efficiency of the gig economy. The world is trying to convert to the model that ACD has long perfected and continues to improve.

Analysis:

ACD uses live quality contract and state-of-the-art artificial intelligence to monitor and analyze 100% of your calls. We build custom, on-demand reports that track your KPI’s as well work with many API integrations to instantly deliver your data.

Development:

ACD’s proprietary tools can be deployed immediately to tackle your unique challenges. Our on-demand software development team is available to assist with any custom requirement.

Ada is an Automated Brand Interaction company that bridges the gap between brands and the people they care about. The world’s most innovative brands, like Zoom, Meta, and Square, use Ada’s award-winning platform to automate their most valuable interactions, bringing a true VIP experience to every customer.

Ada can help your customers automate 30% of their support inquiries in less than a month and up to 80% when fully implemented. Become the hero your clients rely on by helping them leverage Ada to provide the fastest ROI so that they can scale properly and accelerate their growth.

Founded in 2002, Adaptiv Networks created a powerful, software-defined wide-area network (SD-WAN) that overcomes the most challenging high availability requirements for business-critical application traffic. Businesses rely on Adaptiv Networks’ cloud-managed SD-WAN to provide secure, high-performance, highly reliable networking for their voice, data, and video communications needs. Adaptiv Networks services thousands of sites throughout the world by leveraging hundreds of channel partner relationships globally. Adaptiv has the largest patent portfolio in the SD-WAN industry.

VEEUE™ Network Monitoring and Management, powered by ADCom Solutions, provides MSP’s and end user customers with complete visibility across the entire IT ecosystem, while providing circuit monitoring and management, backed by our own 24/7/365 US based, English speaking Network Operations Center. Our NOC detects, understands/triages and resolves network and carrier issues, allowing the customer to focus on their core business. VEEUE™ is cloud based, is carrier and equipment agnostic and built on three enterprise pillar technologies, ServiceNow®, Zenoss® and Sisense. VEEUE™ provides complete IT stack analytics with extensive network performance reporting. The difference between VEEUE™ and all others are the people behind the platform with eyes on glass 24×7. ADCom offers all these capabilities brought together on a common, easy to use interface. VEEUE improves overall Observability and will optimize performance, improving connectivity availability, and will eliminate or reduce the mean time to repair/resolution (MTTR), keeping business moving forward.

Advantix offers premium mobile and fixed telecommunications lifecycle management solutions to a wide range of enterprises, from start-ups to publicly traded companies across multiple industries. Advantix Service offerings encompass the entire lifecycle of an enterprise’s telecom assets and services. Our solutions are uniquely tailored for Agent success, with no limitations from existing contracts, no barriers to entry, and strong potential for immediate, high-impact results.

AireSpring offers next-generation business class voice, data, and integrated products. T1, DS3, local, long distance, SIP trunking, and integrated voice and data products.

Alibaba Cloud, founded in 2009, is a global leader in cloud computing and artificial intelligence, providing services to thousands of enterprises, developers, and governments organizations in more than 200 countries and regions. Committed to the success of its customers, Alibaba Cloud provides reliable and secure cloud computing and data processing capabilities as a part of its online solutions. In January 2017, Alibaba Cloud became the official cloud services partner of the Olympics.

Alkira® developed the Network Cloud which enables Enterprises to build and deploy a global unified Cloud Network Infrastructure-as-a-Service (CNaaS) that delivers network connectivity, advanced network and services, and end-to-end visibility and governance. Alkira Cloud Services Exchange™ (CSX) seamlessly and securely connects branches, data centers, remote users, and clouds. Alkira was founded by CEO Amir Khan, founder and former CEO of Viptela, and Atif Khan, CTO, former VP of Integrated Solutions, and a member of the Viptela founding team. Alkira has raised $76M from Sequoia Capital, Kleiner Perkins, Koch Disruptive Technologies, LLC, and GV Capital (formerly Google Ventures).

Founded in 2008, Allgress helps enterprise security and risk professionals solve the problem of how to assess, understand and manage corporate risk.

Its founders and management team are committed to providing CISOs with the ability to make effective investment decisions that align security and compliance programs with top business priorities, communicate the value of those decisions to senior executives, and manage risk, fines, and brand damage.

Allgress Business Risk Intelligence solutions converge disparate risk silos across global enterprise networks and automate governance, risk and compliance (IT GRC) management processes. Powered by the patented Allgress Business Risk Intelligence engine, the company’s products, solutions and CISO reporting tools provide customers with heat maps and compliance assessment reports that reveal a comprehensive, immediate and intuitive picture of their organizations’ security and compliance risk posture.

Allgress provides operational efficiency. Its solutions allow users to assess once and manage and report on many industry and government regulations. Allgress deploys faster than competing solutions and provides rapid ROI.

Allstream is a leader in business telecommunications working with over 70,000 customers throughout the United States and Canada. Their communications technologies include a range of innovative, highly scalable IP, cloud, voice and data solutions that help organizations communicate and collaborate more efficiently and profitably. Their rich product set includes the latest in SIP and Cloud-based Unified Communications as well as more traditional Voice and scalable Data services using a variety of trusted technologies. When you combine a targeted suite of services with a focused level of support and add in a rich history of success in offering telecom services to wholesale, enterprise, mid-market and small businesses, customers know they are getting the latest technology and a team of experts committed to their success.

Alvaria was founded through the merger of Aspect Software and Noble Systems, technology leaders in Customer Experience (CX) and Workforce Engagement solutions. Our name is derived from Latin for “hives” – nature’s perfect form for millions of years – bringing you solutions that are scalable, resilient and secure, with efficiency, speed and pinpoint accuracy. ALVARIA™. Reshaping Customer Experience™.

Ancero is a full service IT provider that helps small to medium size businesses leverage cloud solutions to drive growth, collaboration and productivity. Founded in 1999, Ancero applies 21 years of innovation and industry expertise to ensure operational excellence for businesses nationwide. As a privately held company, we take special pride in providing superior service that exceeds customer expectations. Ancero maintains a System and Organization Controls (SOC) 2 Type II certification that covers all of its facilities, business processes, and cloud services. The SOC 2 Type II certification confirms that Ancero meets the strict information security and privacy standards for the handling of highly sensitive customer data established by the American Institute of Certified Public Accountants [AICPA]. When it comes to working with the cloud and related IT services, such performance and reliability is absolutely essential and increasingly required by regulators, examiners, and auditors.

AnswerHero is a professional answering service, providing reliable, responsive, and affordable call answering solutions for all types of businesses and organizations across the country. At AnswerHero, we believe that our dedication to excellence and reliable customer service is what sets us apart from our competitors. With our extensive industry-specific knowledge, advanced call answering technology infrastructure, and affordable monthly plans, you can rest easy knowing that your business is in good hands.

Appgate is the secure access company. We empower how people work and connect by providing solutions purpose-built on Zero Trust security principles. This people-defined security approach enables fast, simple and secure connections from any device and location to workloads across any IT infrastructure in cloud, on-premises and hybrid environments. Appgate helps organizations and government agencies worldwide start where they are, accelerate their Zero Trust journey and plan for their future. Learn more at appgate.com
See what Appgate can do for you!

APX Net is a carrier-agnostic communications service provider specializing in complex, multilocation high-speed data networks. APX Net designs, installs and manages multicarrier fiber-optic networks for customers with bandwidth-intensive needs, such as video and cloud applications. The company also offers a single point of contact for customer service and consolidated billing for data network services, including dedicated internet access, private line, wide area network (WAN), SD-WAN and SD-Internet. APX Net’s services are available in the top 20 U.S. metro markets and most Tier 2 and 3 rural markets nationwide.

Arelion, formerly Telia Carrier, is owned by Polhem Infra, a Swedish investment company backed by some of the largest Swedish public pension funds. We started building our network in 1993, when our Autonomous System, AS1299, was allocated, and we’ve grown organically ever since. Our network now stretches 70,000 kms across Europe, North America and Asia and lets you connect directly to more than 2,300 wholesale customers in more than 125 countries. With more than 450 local access partners around the world, we are the backbone of your business, wherever you are.

Aryaka is an global SD-WAN provider that replaces MPLS and can connect global locations with speed and agility. Aryaka provides network connectivity (MPLS displacement) + WAN Op + SD-WAN technology/functionality under a single, integrated and managed solution. Aryaka can deploy a customer or new site in a matter of days, versus months.

Asset Black is backed by superior experience built on core values of simplicity, speed, security, and agility. We provide the industry’s fastest, most reliable, and competitively priced services for our business customers as well as no outsourced international support or engineering,

Astound Business Solutions (RCN Telecom Services, LLC (www.rcn.com) Grande Communications (www.mygrande.com) and Wave Broadband (www.wavebroadband.com) form the sixth largest US cable operator and provide industry-leading high-speed internet, broadband communications solutions, digital TV, phone services and fiber optic solutions for residential and business customers across the United States. Together, RCN, Grande and Wave serves areas of Massachusetts, Chicago, Pennsylvania, New York City, and Washington, DC. (RCN); Texas (Grande Communications) and Washington, Oregon and California (Wave Broadband).

The AT&T network includes extensive wireless and wired access capabilities, as well as one of the world’s most advanced and powerful IP backbones. AT&T is a leader in IP-based communications services to businesses. They also have one of the nation’s fastest 4G LTE networks and the largest international coverage of any U.S. wireless carrier, offering the most phones that work in the most countries; the largest Wi-Fi network in the United States; and the largest number of high speed Internet access subscribers in the United States.

Aura was founded to help people stay connected everywhere in a cost effective manner. The growth in IP traffic, streaming applications in particular, is out of phase with the cost and availability of legacy cellular networks. We believe that our technology platform, Apogee™, is an important foundation for the intelligent use of license-free spectrum in the deployment of 5G networks.

Whether you build wireless networks for others or manage your own wireless enterprise network, Aura Wireless helps you cover more area, devices and people efficiently and effectively.

As a global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for multi-touch contact center and unified communications offered on premises, in the cloud, or a hybrid. Today’s digital world centers on communications enablement, and no other company is better positioned to do this than Avaya.

Bandwave Systems has been delivering broadband internet connectivity to multi-site enterprises before anybody thought this was a viable industry. Self-described “pioneers of Broadband Aggregation”, Bandwave has perfected the art of managing broadband connections, communicating technical information, managing tech dispatches, and handling trouble tickets to resolution with urgency.

Founded in 1992, BCM One is a leading provider of NextGen Communications and Managed Services to IT leaders and channel resellers nationwide. Serving over 18,000 customers and 7,000+ channel resellers, BCM One offers UCaaS, SIP Trunking, Managed SIP, Microsoft Teams, Managed SD-WAN, Managed Connectivity, Microsoft Azure, Technology Expense Management and Network Monitoring and Management. BCM One prides itself on its long-standing client relationships backed by their mission statement, “To Provide a World-Class Experience with Every Human Interaction.” BCM One’s family of brands include: SIP.US, SIPTRUNK, nexVortex and SkySwitch. To learn more about BCM One, visit www.bcmone.com.

As a communications and technology solutions leader since 1994, BCN understands how to solve your toughest network challenges and build a solution that fits your needs. Our experts guide you to the right solution, then help you secure, manage, and monitor it, ensuring you’re always connected to the advanced technologies that can take your business even further.

With over 75 network and technology partnerships and an unshakable commitment to delivering exceptional customer care, your business gets access to best-in-class services and an experience that is second to none. A privately held company, BCN serves a growing roster of customers nationally and internationally. Contact BCN at 1.888.866.7266 or email: Simplicity@bcntele.com for more information.

The Beanfield Story: Beanfield was born out of a sheer need for connectivity and community; in a small neighbourhood that was being completely ignored by the large incumbent telcos. We saw how small businesses were being suffocated without proper connectivity and decided to connect this community on our own. We stepped up to the plate and built a fibre-optic network throughout the neighbourhood to support our community and we have continued to expand our network ever since.

Bigleaf Networks provides internet connectivity without complexity, making it easy for IT pros and their organizations to conduct business on the internet with confidence. Bigleaf’s unique network optimization solution adapts traffic to circuit conditions in real time to preserve application performance and optimize user productivity despite circuit degradations or outages. The Bigleaf solution integrates seamlessly with established firewalls, ISPs, and applications, takes only minutes to install, and works unattended to provide immediate relief and value. Founded in 2012 in Portland, Oregon, Bigleaf Networks is investor-backed and provides service across North America and Europe.

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Blueline Telecom is a white-glove voice and internet provider owned and operated by industry leaders,backed by a world-class, redundant network supported by their US-based NOC 24/7/365. With offerings spanning from UCaaS, CCaaS, and LTE POTS Replacement, to Fiber and 5G Wireless Failover, Blueline is a true technology partner focused on providing reliable service, support, and onsite professional installations to any size business through its 100% channel-based sales program.

Bluetone is a facility-based licensed carrier headquartered in Rochester NY. Our history with developing and offering both voice and data products to other carriers and businesses has contributed greatly to our success over the past 7 years. Bluteone’s mission is to be considered the industry leader in both customer support and flexible telecommunication solutions. Our culture was built around this mission and continues to guide us in how we operate the company. At Bluetone, figuring out how we are going to meet and exceed our customers expectations is what drives our behavior. We believe these efforts are what establish long term relationships with our customers and allow these relationships to evolve into partnerships.

Cogeco US, operating as Breezeline, a subsidiary of Cogeco Communications Inc. (TSX: CCA), is the eighth-largest cable operator in the United States. The company provides its residential and business customers with Internet, TV and Voice services in 12 states: Connecticut, Delaware, Florida, Maine, Maryland, New Hampshire, New York, Ohio, Pennsylvania, South Carolina, Virginia and West Virginia.

brightFin is and award-winning SaaS company providing our customers the ability to track mobile, fixed, and cloud expenses in one scalable, automated platform. Offered natively through ServiceNow or via SaaS deployment, we enable full expense visibility, operational efficiencies, and cost optimizations in one centralized place that saves your clients both time and money. Brightfin’s full life-cycle management, business analytics and reporting, account optimization, 24×7 US-based support, UEM, and device reclamation services are just the many abilities we offer.

At Brightspeed, we are invested in bringing fast, reliable products and services to your communities, because they are our communities, too. We will deliver the speed you need to run your business efficiently and your way, while remaining competitive and relevant in today’s ever-changing business world.

Broadvoice simplifies communications for small and mid-market businesses with cloud communications solutions that deliver enterprise-class features as an affordable managed service. Broadvoice’s unified communications as a service (UCaaS) and GoContact omnichannel contact center as a service (CCaaS) solutions are built on proprietary technology platforms, giving the company complete control to meet customers’ evolving needs. Broadvoice is also known for its industry-leading installation, support and the award-winning Broadvoice Success Program. With network assets and customers spanning four continents, Broadvoice drives collaboration and commerce across the globe. For more information, visit www.broadvoice.com.

BullsEye is an award-winning, single source, communications, and cloud technology provider serving thousands of businesses ranging from one location companies to multi-location enterprises. Our team of tenured industry experts delivers a robust portfolio to include SD-WAN, Security, UCaaS, Internet Connectivity, POTS, and POTS Alternative solutions that are simple, secure, cost-effective, and billed on ONE single invoice. A 99% client retention rate and over two decades of service and solution offerings rank BullsEye as the industry leader: providing technology peace of mind for any size business.

Your trusted guide for success. We’ve spent over 30 years as a technology leader, helping businesses leverage cutting-edge technology to produce real results. Today, we want to put the power of C Spire in your hands so you can help your clients succeed. Every product and service we provide is customer inspired, and we strive to be the easiest company that you do business with in our industry. Whether your client needs cloud services, VoIP, IT security, advanced networking, virtual data center or unified communications, we work with you to develop and seamlessly deliver best-in-class solutions.

Calero is the leading Technology Expense Management provider, managing over $26 billion in spend worldwide for thousands of organizations in 102 countries. With a deep commitment to innovation and customer success, Calero partners with organizations to provide a modernized, centralized technology expense management solution that supports Telecom Expense Management, Managed Mobility Services, and SaaS Subscription Management. Calero is the industry leader in initiatives that solve pervasive market problems and continues to be recognized by industry analysts for award-winning achievements. The company is committed to serving customers with innovative solutions that provide visibility, control, and optimization of their entire technology ecosystem.

Call Center Power is a professional services firm that builds, manages, scales and outsources call centers of excellence by leveraging vetted partners, experienced staff, and proven expertise. Call Center Power’s large and diverse team of contact center advisors and specialists bring decades of expertise to the table, enabling us to assist our clients with everything from BPO outsourcing, call center optimization and consulting, technology solutions and much more.

At Call Criteria, we believe the key to accurate, scalable and affordable third party Call Center QA services lies in a collaborative approach between expert human QA analysts and voice analytics technology (but mostly relying on HUMANS to do the ACCURATE scoring!)

CallMiner uses Artificial Intelligence to extract insight from the conversations that occur between businesses and their customers, typically through the contact center. These conversations can be voice-based and occur over the phone, or text-based and occur over digital mediums such as online, chat, email, social media messaging, and more. The CallMiner platform extends further to include call and screen recording as well as providing redaction for PCI, PII, and PHI.

Since its inception in 2002, CallTower has become a leading provider of cloud-based, enterprise-class Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions for growing organizations worldwide. CallTower provides, integrates and supports industry-leading, cloud-based, UCaaS and CCaaS solutions, including Cisco® HCS, Cisco® Webex, Native Microsoft® Teams Direct Routing, Microsoft® Office 365, Enterprise Hosted Skype for Business, CT Cloud Voice, CT Cloud Boost, CT Cloud Meeting powered by Zoom and Cloud Contact Center for business customers. CallTower enhances our clients’ strategic and operational capabilities by integrating VoIP service, mobile applications, email hosting, unified messaging, instant messaging, audio, web and video conferencing, collaboration tools, contact center, cloud services and global networks solutions into one reliable platform

Cato is the world’s first SASE platform, converging SD-WAN and network security into a global, cloud-native service. Catooptimizes and secures application access for all users and locations. Using Cato, customers easily migrate from MPLS to SD-WAN, optimize connectivity to on-premises and cloud applications, enable secure branch Internet access everywhere, and seamlessly integrate cloud data centers and mobile users into the network with a zero-trust architecture. With Cato, the network, and your business, are ready for whatever’s next.

CentraCom is a proven provider of enterprise-grade networking, communications and connectivity services that address a wide variety of telecommunications technologies. Headquartered in Fairview, Utah, the company owns and operates a statewide fiber-optic network comprised of both metropolitan access networks and extensive coverage throughout rural Utah. With its robust network backbone and expert staff, CentraCom is equipped to meet the needs of business customers of all sizes.

Cisco (NASDAQ: CSCO) is the worldwide leader in technology that powers the Internet. Cisco inspires new possibilities by reimagining your applications, securing your data, transforming your infrastructure, and empowering your teams for a global and inclusive future. Webex by Cisco is committed to delivering world-class collaboration and customer experiences.

Claro Enterprise Solutions offers business cloud solutions for infrastructure, web presence, collaboration, and security.

Clear Software is on a mission to simplify business software and make people more productive. Our Intelligent Automation platform enables organizations to streamline core business processes across software such as SAP, OracleEBS, Salesforce, and many other cloud and premise applications. Our core products are: ClearWork – a no-code Business Process Management Software (BPMS) that orchestrates business processes into a seamless digital experience. ClearWork gives workforces simple web pages to get their jobs done quickly with powerful automations hidden behind the scenes. ClearProcess – a low-code Integration Platform-as-a-Service (iPaaS) that automates tedious tasks and complex workflows across systems. ClearProcess enables automations ranging from a single step task to an end-to-end business process that may involve hundreds of tasks.

ClearView is a revolutionary performance management system engineered by call centers for call centers. Our product drives successful performance by aggregating data from disparate systems and acting on that data with proven business acceleration processes, which drive behavior change at multiple levels of the organization. By delivering real-time performance dashboards from the executive level to the agent level, ClearView increases accountability and creates a culture of continuous development that is critical to reaching business objectives.

About CloudAdmin.io CloudAdmin is a leading cloud optimization platform tool that delivers cost-control visibility, real-time spending and budgetary automation to a complex, multi- cloud world. Our mission is simple: Stop burning IT budgets and start deploying resources where needed to drive significant cost savings and gain competitive advantage. CloudAdmin helps Data Center customers and VAR partners make real-time decisions about their cloud investments. We help Data Center customers’ journey to the cloud easier and enable far more effective cost management. For more information about CloudAdmin, visit cloudadmin.io and follow us on Twitter @CloudAdmin_io.

CloudPlus is a private-labeled hosted-services distribution platform developed entirely around the end-user experience. For use by MSPs, Telcos, Master Agents, Distributors and more, the CloudPlus platform provides businesses one place to activate, manage, and pay for hosted services.

Cologix provides secure and scalable data center colocation and interconnectivity. Their local service helps make the transition to a local colocation center easy, safe and affordable. You will always have 24/7 access to specialists on the ground that are focused on your servers and your success.

Comcast Business has the largest IP network in the nation, serving needs of small business through large enterprise customers. Technology solutions range from fast, reliable Ethernet and Internet connectivity to voice and video. Powered by an advanced, Gig-ready network and backed by 24/7 technical support, Comcast Business is proud to serve over 2.1MM business customers across the country. Comcast Business offers robust Ethernet services, providing a high-performance backbone that helps organizations manage growth, drive application performance and securely access cloud or data center resources. Comcast Business offers SD-WAN on its carrier-grade ActiveCore(SM) that enables a simplified software-driven IP Network that minimizes capital expense by reducing hardware and dependence on T1s and allows for centralized and consistent network management across locations. Comcast Business voice portfolio provides a range of voice options with mobility and unified communications features focused on helping businesses stay connected.

CommandLink is a full-stack SaaS, services, and enablement company. We solve our client’s toughest digital transformation challenges with an emphasis on next-generation infrastructure, communications, and collaboration. At our core, the proprietary COMMAND|LINK SaaS platform is directly connected to our own geo-redundant carrier-grade communications and data network. We are a team of the smartest and most experienced visionaries in our industry. We empower you with the strategy, design, deployment, and support you need for a technology driven strategic advantage—all seamlessly integrated into ONE COMMAND|LINK PLATFORM.

To request a CommandLink platform demo, please email sales@commandlink.com or call 425.375.0544 for the Channel Sales Group.

Consolidated Communications is a leading cloud service provider serving customers across a 23-state service area, with an additional 100+ NNI’s to reach anywhere in the US. We provide advanced communication solutions to business customers across our fiber-rich network in excess of 37,000 miles.

The Consolidated Communications, Inc. (CCI) Agent Program gives you freedom and benefits, and gives your customers what they need; reliable telecom products and services with a teamed approach. Our Agent Program is an easy way for you to create new revenue for yourself and your company.

Our program is designed specifically for consultants, system integrators, inter-connect, agents, and cabling companies with a small to large customer base and an active sales force. When you become an CCI Agent, your customers get enhanced, reliable network, Cloud Services & NextGen products with built in redundancy at a great price. And you get an ongoing revenue stream you can count on.

At CCI, we know it can be difficult to navigate the ever-changing needs of your customers. That’s why CCI provides you with the most comprehensive and reliable support channel in the industry, including:

• A full suite of next generation hosted and managed VoIP services, data services and value-added applications
• One point of contact and one bill for all services
• Local sales office and customer service support
• Industry-leading customer retention rates
• On-time provisioning and commission payments
• Comprehensive training that immerses you in knowledge of our products and customer support systems
• Local Channel Managers provide you real-time sales assistance
• Proficient technical consultants help you configure complex data networks
• Administrative support that allows you to stay focused on sales and service
• Partner Portal for training, serviceability, commissions, quote requests

Convergia is the Pan-American Value-Added Distributor for Connectivity Solutions, offering a global high-speed bespoke network backbone through Canada, the US, Mexico and LATAM with international last-mile copper, fiber, and cellular wireless connectivity to a growing list of voice, data and IoT connectivity products and solutions. Offering more than 20 years of experience offering telecom voice, data and IoT solutions to an exemplary list of channel partners and customers who benefit from Convergia’s high-quality delivery, service and 24/7/365 support by people for people.

CoreSite Realty Corporation (NYSE:COR) delivers secure, reliable, high-performance data center and interconnection solutions to a growing customer community across eight key North American markets. More than 1,350 of the world’s leading enterprises, network operators, cloud providers, and supporting service providers choose CoreSite to connect, protect and optimize their performance-sensitive data, applications and computing workloads. Our scalable, flexible solutions and 450+ dedicated employees consistently deliver unmatched data center options — all of which leads to a best-in-class customer experience and lasting relationships. For more information, visit www.CoreSite.com.

We are a unique all-in-one cloud cybersecurity product. There is no other product in the market today. This product was made for the lean IT staff/teams and for the mid-market. It covers email (phishing), endpoints, cloud apps, DLP (data loss prevention), and WIFI.

Cox Business, a division of Cox Communications, provides highly scalable, customized solutions to clients that include Internet, phone and cable service, networking and security solutions. Cox operates in 17 states. The Cox Business Channel Partner Program provides access to a highly scalable, robust and resilient network. We enable Partners to offer a diversified portfolio of connectivity products such as managed services, internet security, gateway access, along with internet, phone, cable service, and networking. With over 40 plus dedicated personnel to supporting our partners, Cox offers support and stability, boasting a 95% installation success rate and a lump-sum commission payout, so you don’t have to wait for monthly residual payments. Get access to the money now to expand and support your business.

Cyxtera is a global leader in data center colocation and interconnection services. The company operates a footprint of more than 60 data centers around the world, providing services to more than 2,300 leading enterprises and U.S. federal government agencies. Cyxtera brings proven operational excellence, global scale, flexibility and customer-focused innovation together to provide a comprehensive portfolio of data center and interconnection services. For more information, please visit www.cyxtera.com.

Datavalet specialises in turn-key, end-to-end managed Wi-Fi and network solutions for multi-location businesses and complex locations. We remotely monitor and manage 10,000 locations and offer proprietary, value-added Wi-Fi applications to engage with customers, gather business intelligence and better manage networks. We host over 240 million user sessions per year on our platform, have an in-house development team to build configurable and tailored products and integrations, and accommodate a variety of best of breed networking technologies. We are the trusted brand standard for leading brands. Datavalet serves a wide range of customers in vertical markets such as restaurants, retail, financial services, healthcare, transportation, government, education and large enterprise.

In every company you have two groups of people: those who OWN the money and those who spend the money. A company owner’s highest priority – “maximize ownership profits” is not even on the list of their department head’s top five priorities.

Case in Point.

A client’s employee, who must account for her company’s opaque (and excessive) telecom expenses, told us “I’m really looking forward to DCI making this easier to manage.”

Unsurprisingly, she focused on DCI reducing her labor and frustration (a natural tendency for any overworked, overstressed employee) and didn’t think about reducing costs and her boss’s priority of maximizing profits.

In this, and many, cases, a company’s staff tolerates excessive costs just to avoid “the hassle” of thinking about how to reduce them. As this practice is everywhere, it’s why DCI always uncovers savings. It’s also why we intentionally design our solutions to decrease everybody else’s workload, frustration, and stress, while increasing a company owner’s wealth.

Dialpad is the one place for a TrueCaaS™ experience (truly unified Communications as a Service), available on any device, anywhere in the world. Dialpad’s groundbreaking products include the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and a cloud-first contact center—all powered by the most advanced communications AI in the world. Capabilities such as screen recording, unlimited storage, and AI-driven analytics – often reserved for the most complex enterprises – are available to all and accessed through Dialpad’s interface.

Digital Fortress is a fast-growing multi-tenant and wholesale data center provider offering colocation, network, and cloud access services to large and mid-size enterprises. Since 1994, the company has expanded its nationwide footprint through both organic and inorganic strategies, now operating nine SSAE SOC 1 and II, PCI, and HIPAA compliant facilities in Washington, Illinois, New Jersey, and Oregon. In 2021, the company acquired a wholesale data center in Richmond, VA offering N+1 concurrently maintainable configurations with up to 25MW of expansion capabilities. All Digital Fortress facilities are carrier-neutral with 24/7 support. For more information visit: www.digital-fortress.com.

Digital Realty powers global IT strategies for companies of all sizes, enabling them to scale digital business with a fit for purpose data center platform that delivers a controlled, connected, and optimized network architecture designed to address data gravity.

DIRECTV is a leading TV provider for businesses across the country including hotels, hospitals, Sr. Living facilities, bars, restaurants, sports clubs, universities, and small businesses like nail salons, barbershops, retail stores, gyms, and more. DIRECTV offers nationwide availability with 99% worry-free signal reliability and is the exclusive provider for NFL Sunday Ticket and ESPN Plus for BUSINESS. DIRECTV also offers programming for other major sports leagues, including NBA LEAGUE PASS, MLB EXTRA INNINGS, and NHL Center Ice. DIRECTV makes it easy for businesses and their customers to keep in touch with the community with DIRECTV local channel offerings. Orders can be submitted as leads or created in SARA Plus providing immediate account creation and real-time scheduling through DSI Systems, DIRECTV’s original 3rd party partner, specializing in full-service support.

Dobson Fiber owns & operates a 5000+ mile regional fiber optic network throughout Oklahoma, Texas, and Arkansas. Dobson Fiber delivers services over a secure, and redundant network using state-of-the-art technology. Dobson Fiber provides connectivity services including high-speed internet, data and cloud connectivity, and voice over internet telephone solutions.

DSI Systems is a 3rd party partner for DIRECTV and AT&T Services specializing in channel enablement through Sales, Marketing, Training, Software, and Distribution. Founded 37 years ago, DSI has been a partner of DIRECTV since their launch in 1994 and primarily focuses on delivering video to Commercial, Hospitality, and MDU.

About DynaLink; With Telecom roots dating back to 1973, formed in 2005, DynaLink provides experienced industry-leading MOBILE / Cellular, VOICE, DATA, ISP, VoIP & Cloud, implementation, support and maintenance for small, medium and enterprise businesses in all verticals throughout the United States. The firm creates value by providing clients with the best of breed technology while delivering and maintaining it with “white glove” support. DynaLink provides ONE invoice, ONE 24/7/365 customer support team and ONE happy customer. Most of DynaLink clients are introduced via Master Agents, Consultants, Interconnects, and MSP’s. DynaLink relentlessly works with their 500 + Independent sales arm to accomplish their two goals. “Agent Utopia” and “The Customer is King”.

EPIC Connections is a global customer engagement and contact center consulting company. Fortune 500 companies, small businesses and government entities around the world turn to EPIC Connections when conventional approaches are not enough to activate change and achieve results. Privately-held since 2003, EPIC Connections is a leading contact center professional services firm that delivers process improvement, performance management and technology services to organizations seeking to transform operations, increase agent productivity and realize significant savings through decisive action. EPIC’s senior professionals are experienced contact center industry veterans who draw upon the firm’s operations background to help leaders turn change into a strategic business asset and unlock value at every stage. With EPIC Connections as your transformation partner, you’ll be ensured of a great result for you, your contact center and your company. www.epicconnections.com

With over 20 years of experience in Connectivity and IoT we design solutions for the modern customer. We have earned the gold standard for Primary Internet, Temporary Internet, Failover, POTS replacement, CSD-WAN, AI, and IoT.

Equinix, Inc. (Nasdaq: EQIX) connects the world’s leading businesses to their customers, employees, and partners inside the most-interconnected data centers. On this global platform for digital business, companies come together across more than 53 markets on five continents to reach everywhere, interconnect everyone, and integrate everything they need to create their digital futures. For more information, visit www.equinix.com

Faxpipe is founded on the principles of information security and top-notch customer service. Faxpipe specializes in email to fax, document delivery, and HIPAA compliance. AirComUSA was founded in 1996 and added the dba of FaxPipe a decade later. We have proven ourselves worthy over several decades of extremely reliable quality service.

Gladly is the only platform making customer service Radically Personal by allowing agents to communicate with customers seamlessly across channels. Gladly centers customer service around the person, not a case or ticket number, giving agents full visibility of customers in a single view. With Gladly, the world’s most innovative consumer companies like JOANN, and TUMI develop lifelong customer relationships, not one-off experiences. Based in San Francisco, Gladly was founded in 2014 and is privately backed by industry leaders including Greylock, GGV Capital, NEA, and JetBlue Ventures.

InflowCX helps your clients with contact center technology selection, implementation, and optimization of their customer engagement technologies. We provide a vendor-neutral approach to technology evaluation from core CCaaS to the full ecosystem of CX technologies. Our vendor expertise spans full-service partnerships with Genesys, NICE CXone, and Five9 and includes automation technologies such as Observe.AI, Replicant, and other AI technologies.

In addition to technical expertise, InflowCX also offers operational and labor consulting (BPO) that helps customers enhance the customer experience and optimize outcomes.

With 85+ employees, 1,000+ customers, 500+ CCaaS installs, and 300+ consulting engagements, we have a proven track record to help you add value to your customers for a successful outcome.

IPFone is a global cloud communications provider based in North Miami Fl. For 25 years ,IPFone continues to be recognized for offering solid and reliable products to the business community. Its complete array of business solutions includes, but not limited to Webex, Unified Communications, VOIP phones systems, MS Teams Integration, Internet Access services, Contact Center and more. Along with professional sales and on site installation, IPFone has earned a reputation for outstanding customer support based on a 99% customer satisfaction rating from its more than 6000 business customers.

CenturyLink is now Lumen, an enterprise technology platform that enables companies to capitalize on emerging applications that power the 4th Industrial Revolution. Lumen is the fastest, most secure platform for next-gen business applications and data. Our platform integrates global network infrastructure, cloud connectivity, edge computing, connected security, voice, collaboration and enterprise-class services into an advanced application architecture.

Magna5 exists to help organizations transform. We integrate advancements in technology and processes to drive businesses forward. As a trusted managed services provider, we bring together the right mix of managed IT services, security, network connectivity, and voice solutions together under one roof … all fully managed by our team of experts 24/7/365. Our passion is to help companies like yours work better, faster, and smarter. Proven approaches. Well, planned strategies and roadmaps. Innovative technology. All interconnected and easily deployed to take your organization into the future and beyond.

Markee is a brandable communication tool for the telehealth space, primary for therapy, behavioral, and recovery providers. Markee allows users to host beautiful HIPAA compliant video chats with clients and communicate with their team under a white labeled browser-based tool. The company quietly launched in March 2020 and has raised several rounds in funding. They are headquartered in Yorklyn, Delaware.

In October 2021, Comcast Business announced its acquisition of Masergy. Masergy, a Comcast Business company, is the software-defined network and cloud platform for the digital enterprise. Recognized as the pioneer in software-defined networking, Masergy enables unrivaled, secure application performance across the network and the cloud with Managed SD-WAN, UCaaS, CCaaS and Managed Security solutions. Industry leading SLAs coupled with an unparalleled customer experience enable global enterprises to achieve business outcomes with certainty.

Massive Networks is a global managed network provider.

We connect SME/mid-market customers’ offices, Internet, data centers, and cloud platforms with the most reliable, fastest, and secure networks possible.

Our mission is to provide an optimal customer experience (CX) by removing the complexity of dealing with multiple network providers, their respective service delivery & SLAs, billing, and support procedures and escalations by becoming their One Carrier – One Company.

Our flagship One Pipe Multi-Connect and Premium Blended Internet, Office-to-Office Connect®, Data Center Connect, and/or Cloud Connect services reduce costs and provisioning time by eliminating the need for additional circuits.

All of our solutions are monitored and managed by our U.S. based Network Operations Center (NOC) – so you don’t have to.

We are committed to delivering faster time-to-value and ease of doing business with our Customers and Partners.

Maxxsure offers the most comprehensive cyber risk quantification solution that establishes the foundation by which organizations can make data-driven and financially-vetted determinations as to how much risk to accept, remediate, or transfer. Maxxsure collects data from your organization and trusted third party resources, uses a robust model to compute your cyber risk — your M-Score — and communicates the factors that influence your score. We enable continuous monitoring and provide the most precise estimates of financial loss potential. This reporting equips your team to prioritize cyber initiatives that address your situation as it evolves.

Megaport is a Network as a Service Platform that enables private connectivity and the ability to scale those connections in real-time. We work with the top cloud providers (SAP, Azure, AWS, Google, Oracle, IBM) and even enable direct connectivity between them (AWS to Azure for example).

Mercuricall is established in Europe, the UK and the USA and supplies Next Generation 100% cloud-based, multi-tenant, Omnichannel, Contact Centers that may be deployed directly to an end user customer or through a white label partner model. From its inception in June 2020, Mercuricall has had the vision and mission to take the cost out of contact centers and pass more control, choice, flexibility, efficiency and value back to the contact center customer.

Metro Wireless, an ISP, serves customers with high capacity, high availability wireless focused telecom products for business data and solutions from SMB to Enterprise nationwide. Based in Metro Detroit and serving nationwide, they offer temporary, emergency, permanent, and backup services including fixed wireless, fiber, LTE, P2P, SD-WAN, colocation, managed WIFI and hosted PBX, with nationwide overnight deployment options available. Metro Wireless exceeds customer expectations daily by designing custom solutions which address, mitigate and resolve the actual business challenge facing the customer. Uncovering the true business issue leads to successful recommendations that do not always include the ole “let’s throw more bandwidth” at the application. Being a leader in the evolving market of Wireless Internet deployment, our complete focus in on discovery and designing the correct solution the first time. Research and Development are key elements to our deliverable as we stay on the leading edge of technology. Blending business class equipment with fixed or mobile transport, multi carrier bonding, along with large antenna upgrades, we achieve the functionality and efficiencies desired by customers.

MetroNet is the largest and fastest-growing Independent fiber-to-the-premise operator in the country with a network of 100+ communities across 10 states. Our dense 100% fiber network is continuously growing and currently has 36,000+ route miles of fiber, 82,000+ immediately serviceable commercial addresses, with an additional 53,000+ near-net buildings. We are uniquely positioned to address the needs of any business or industry with cutting-edge fiber optic communication services including high-speed fiber broadband Internet, Metro Ethernet, DIA, Full-featured Fiber voice solutions, and Full-featured Hosted Voice Solutions. For more information visit business.metronetinc.com

MetTel is a leading global provider of customized, integrated and managed communications solutions for enterprise customers. By converging all communications over a secure, proprietary network, MetTel enables companies to easily deploy and manage technology-driven voice, data, wireless and cloud solutions. MetTel’s partnerships with all tier 1 and regional network providers enable us to pass on wholesale savings and bulk enterprise pricing to your organization.

Founded in 1988, Microspace is a pioneer in innovative satellite and internet connectivity solutions for established and emerging enterprise applications, including 4G/5G internet connectivity, Remote Satellite Connectivity, digital signage, corporate communications, radio broadcasting, secure communications and so much more.

Minim® is a WiFi management and IoT platform that enables and secures a better connected home. In a world where connected devices have outnumbered people, Minim’s self-learning platform employs proprietary fingerprinting and behavioral models to detect threats before they become problems. Founded in 2017, Minim offers usable apps for consumers and their businesses to protect connected devices and optimize WiFi performance, leading to higher revenue and lower customer support costs. The company is now partnering with ISPs, distributed businesses, and device manufacturers who want to help make home connectivity as safe and reliable as drinking water.

MobilSense is a provider of expense management (TEM) and pricing/quoting (CPQ) solutions for the wireless industry. We are the creators of the MobilSentry platform – a customizable, automation software used by hundreds companies, telecom providers, and IT professionals across the United States. Our offerings eliminate the complexities, frustrations, and time-consuming processes associated with managing corporate mobile services.

Modas Systems delivered to market a unique back-office tax and regulatory compliance solution for OEM’s and Resellers that either don’t know how to address charging tax on transactions or don’t want the hassle of dealing with it. Our Momentum platform is a B2Btransaction clearinghouse that addresses jurisdictional legal requirements for doing business in other states and countries. Momentum offers a marketplace-like experience for channel Partners that want to quickly add new products and services to their offerings without the hassle of state and foreign government registrations and taxes on transactions.

Momentum offers enterprise unified communications, cloud voice, managed network, and mobility and collaborations solutions. We have a simple formula for satisfying our customers across the board. We call it The Momentum Difference. The mantra is built upon our confidence that we will meet and/or exceed our customers’ expectations in all areas of service and support.

Turnkey: SD-WAN-as-a-Service provides simplicity, reliability, and eliminates the high costs, time-intensive, and productivity draining tasks of managing application delivery infrastructure Fully managed: IT personnel can focus on high-value, strategic projects that move business forward.

Our expertise lies in data center relocation (migrations & installations) – both domestically & internationally; data protection (decommissioning, wiping and/or destruction) and remote hands support (cabling, site assessments, maintenance & project management)

Natural Wireless, LLC – an ultra-speed Fixed Wireless Internet services provider. Offering services in New York City, Northern New Jersey, and Long Island for more than 14 years, Natural Wireless’s unique network design is powered by automatic failover and diverse, multiple paths to locations that do not rely on traditional underground fiber or coax connections. Natural Wireless’ services are ideal for businesses that need speeds of up to 10/10 Gbps dedicated Internet access and fast installation within 5 business days. The company also provides short-term custom-built solutions for events, and has supported high-profile functions for Cirque du Soleil, Allied E Sports, UN Global Compact, and Tory Burch, to name a few.

About NEC Corporation of America
NEC Corporation of America (NEC) is a leading technology integrator providing solutions that improve the way people work and communicate. NEC delivers integrated Solutions for Society that are aligned with our customers’ priorities to create new value for people, businesses and society, with a special focus on safety, security and efficiency. We deliver one of the industry’s strongest and most innovative portfolios of communications, analytics, security, biometrics and technology solutions that unleash customers’ productivity potential. Through these solutions, NEC combines its best-in-class solutions and technology, and leverages a robust partner ecosystem to solve today’s most complex business problems. NEC Corporation of America is a wholly-owned subsidiary of NEC Corporation, a global technology leader with a presence in 160 countries and $29 billion in revenues.

Neostella is a global hyperautomation firm with expertise in Robotic Process Automation (RPA), Business Process Management (BPM), Application Integration (iPaaS), Custom Development, and more. Neostella takes a solutions-based approach to hyperautomation and works closely with their customers to create solutions utilizing the right technologies to deliver the unique business objectives of every organization they serve. With office locations in North America, South America, Europe, and Asia, Neostella’s global team offers ongoing 24/7 support, ensuring long-term success after automations go live.

Net2Phone Canada is the innovator of Secure Cloud IP architecture, a next-generation software platform that delivers integrated cloud, networking and security services. Versa’s visionary solution, with an unrivalled depth of features and capabilities, enables enterprises to transition off legacy WANs to achieve business agility, branch modernization, and TCO advantages toward their digital transformation journeys. The company has transacted over 200,000 software licenses through service providers, partners and enterprises globally.Net2Phone Canada is privately held and funded by Sequoia Capital, Mayfield, Artis Ventures, Verizon Ventures, Comcast Ventures and Liberty Global Ventures.

net2phone is a leading National and International Unified Communications provider. Backed by IDT’s Global Network capability, net2phone has over 30 years of providing the most efficient and reliable quality voice and communications experience. net2phone offers unmatched value and services all within a single price point. net2phone’s feature-rich, industry leading UCaaS solutions are powered by a proprietary platform that seamlessly integrates voice, text, messaging and web chat services, enabling customers to grow their business with smarter conversations.

Netacea is the fastest and most accurate protection against malicious automated threats, such as credential stuffing and scraping. Our technology is quickly implemented and supports a range of integrations to protect your website, mobile apps and APIs. Netacea empowers you to make informed decisions with actionable intelligence and expert support.

NetCarrier is a FCC regulated national provider of cloud based voice and data services. They transform the traditional workforce and enable companies to connect, collaborate and communicate through cloud based solutions. For over 25 years, they have been providing innovative solutions for businesses throughout the U.S. NetCarrier’s proprietary Hosted PBX platform, nCloud Connect, offers customers a multitude of Unified Communication (UCaaS) features that provide the functionality to meet the requirements of any business.

Your End-to-End Business Communication Solution. NetFortris owns and operates one of the largest and most secure coast-to-coast networks in North America. That network, plus years of enterprise-class security expertise, provides the communications foundation on which even the most security-conscious businesses rely. And to complete the picture, we provide everything from basic voice services to cloud-based unified communications and collaboration. All built by NetFortris to fit together perfectly to meet your business’ needs—not just today, but into the future.

NetFoundry is a next-generation Zero Trust Wide Area Networking and Secure Remote Access solution. NetFoundry is a Network as a Service (NaaS) platform that is cloud native and software only. Leveraging a portal, APIs, orchestration, and public cloud resources, NetFoundry enables its customers to easily stand up secure, performant, and agile networks, in minutes, that can connect users, public and private clouds, data centers, physical locations, IoT devices and more

Netrality owns and operates strategic interconnected data centers and meet me rooms, providing a mix of colocation, powered shell and wholesale data center solutions driven by fiber-dense, network-rich interconnection environments. Netrality today has six strategic data centers in five markets: 210 North Tucker and 900 Walnut in St. Louis, 1102 Grand in Kansas City, 1301 Fannin in Houston, 401 North Broad in Philadelphia and 717 South Wells in Chicago.

NETRIO is a full service managed service provider with a focus on monitoring, validating, escalating, remediating, managing, and protecting IT assets. Since 2003, NETRIO has been helping clients solve technology issues by supporting IT infrastructure with our Geo-redundant 24/7/365 Network Operation Centers (NOC). We exist to allow our clients to operate at full capacity, so they can own the strategic initiatives for their organization. Our Value: Cost Containment for Operational IT Support IT Staff Augmentation Provide defined and proven Methodologies & Processes Save Time & Remove Complexity.

NetWolves is a global telecommunications and internet Managed Network Provider. Their solutions aggregate multi-carrier and multi-vendor networking sources into a single network, single invoice and single number to call. NetWolves’ principal activities are to custom design and deliver intelligent Managed Network Offerings that enable companies to focus on their business, not their network.

nexogy is a complete telecommunications provider that gives small and medium-sized businesses the power to manage all of the communications from anywhere, at any time. nexogy has been providing communications services to thousands of businesses since 1999, bringing new technology to your desktop and mobile device, matched with outstanding support and customer service

Nextiva provides cloud-based communications and collaboration solutions designed to simplify the way businesses communicate. Founded in 2006 on the principle of Amazing Service®, Nextiva serves more than 150,000 businesses in the United States from its headquarters in Scottsdale, Arizona.

Nfina is an IT infrastructure platform provider supplying cyber resilience for business continuity. Our cyber resilient infrastructure solutions and services include: Hyperconverged, SAN Storage, Hybrid Cloud, and Cloud Hosting.

NICE CXone helps call centers around the globe create profitable customer experiences through its powerful portfolio of cloud-based call center call routing, self service and agent optimization solutions. The company’s services and solutions enable call centers to operate more efficiently, optimize the cost and quality of every customer interaction, create new pathways to profit and ensure ongoing customer-centric business improvement and growth.

Nitel is a leading next-generation technology services provider. We simplify the complex technology challenges of today’s enterprise organizations to create seamless and integrated managed network solutions that propel their organizations forward. Because we solve customers’ complicated IT challenges, they can operate with greater productivity and security, and in turn have the freedom to focus on other critical business issues.

On the heels of the world’s number one VPN service, Nord Security took the experience of over 15 Million users and over 10,000 server onramps to launch a set of business services on fully-owned, globally dedicated infrastructure. Combining customer requested features and collaboration with Gartner and others, Nord Security is delivering a cloud native SASE and ZTNA solution, NordLayer, to SMB and Enterprise that can be stood up in a day, administered in real time and scaled on demand for any business across all device types. This highly compatible service also delivers on-demand next generation networking in the cloud that includes available dedicated servers and IP Addresses. 4,000 companies are already using these services. They are proven, trusted and loved by customers worldwide, alongside a next-generation password manager, NordPass, and file encryption tool, NordLocker

At Ntegrated we believe every company deserves to have the best possible work experience, regardless of what they do and where they do it. As the most trusted Tech Enablement Provider for companies headquartered in North America we have been supporting this mission since 2004. By serving as an extension of our clients team we design tailored ‘end-to-end’ solutions that address their most complex digital needs. These solutions are focused on helping our clients digitally transform and include managed network, security and voice applications; all supported by our professional Network Operations Center.

With over two decades of successfully operating, managing, and securing private, public, and hybrid cloud environments, Ntirety has led enterprises across industries through the volatile early days of data hosting into the world of 24×7 managed security with our premier Compliant Security solutions. Through cost-effective and scalable solutions tailored to business-specific needs, Ntirety eliminates gaps in both security posture and compliance documentation by delivering solutions that cover the entire application, the entire compliance and security process, the entire time.

NTT offers a wide range of Unified Communications and audio, web and video conferencing, as well as virtual events all hosted in the Cloud.

We’re passionate about delivering greater agility, engagement and ROI to your business through world-class cloud communication solutions. By understanding a client’s goals, we tailor our end-to-end consulting, deployment and managed services to advance your journey to a Smarter Workspace. Our practice focuses on turning Microsoft Office365 licensing (or Cisco) into a full enterprise phone system and true Unified Communications platform.

With over 50 offices in 33 countries, we’re a true global leader in the UCaaS space.

Cloud Communications is a division of NTT Ltd., a global technology services company. Focused on delivering smart communication to enable smarter workspaces, our mission is to provide world-class cloud communication solutions that enable dynamic collaboration interactions for improved workforce efficiency, productivity, and engagement. An award-winning Microsoft and Cisco collaboration partner, we specialize in unified communications, cloud voice, and digital events, delivering tailored end-to-end consulting, value realization services, and change management to empower businesses and enable their digital workplace transformation. Together we enable the connected future. Learn more at the newNTT Ltd. website, hello. global.not

Observe.AI, the leader in AI-powered agent enablement for voice customer service, brings coaching and conversational insights to the world’s top brands to improve the customer experience. With its Voice AI Platform, which leverages the latest Speech and Natural Language Processing technologies, organizations quality check 100% of calls, ensure compliance, and turn agents into top performers. Observe.AI is trusted by more than 100 customers and partners, including, Tripadvisor, Microsoft, ERCBPO, Talkdesk, and more. Backed by Scale Venture Partners, Nexus Venture Partners, Y Combinator, and Emergent Ventures, Observe.AI’s headquarters is located in San Francisco with offices in Bangalore and Dallas.

OmniNet was founded in 2013 by an innovative group of security and network engineers. The mission was to build a platform that enables IT providers to deliver a simple but effective solution for the evermore complex arena of enterprise perimeter security to businesses of all sizes. The OmniNet platform is a SASE solution providing leading UTM (Unified Threat Management). Components include DDOS defense, sandboxing and other advanced perimeter cyber defense technologies from a single pane-of-glass dashboard with focus on simplicity, effectiveness and performance. In 2016, OmniNet Introduced OmniWAN, an SD-WAN module that enhanced the overall solution. Together, OmniShield (Cybersecurity) and OmniWAN (SD-WAN) deliver “Optimized Clean Internet” to various industries including retail, healthcare, professional services, hospitality and emergency services across the United States and Canada. Today, OmniNet is a leading SASE provider. ElasticUTM and SD-WAN, fused as a single platform, delivers enterprise-quality connectivity and cybersecurity technology to small and medium businesses, as well as branch offices. Based on industry-leading UTM technology, OmniNet’s customizable cloud-based security solution offers continual protection against all cyber threats and intrusions, at an affordable price. With no reduction of inspection or bandwidth pollution, the ElasticUTM delivery model ensures that the latest virus definitions and threat updates are in use for continual threat prevention. Founded in 2013, OmniNet serves numerous managed service providers (MSPs) and small businesses in various industries.

Founded in 2010, One Ring Networks has grown from a regional alternative access carrier to a large Tier 2 carrier with a national backbone. One Ring Networks serves markets in California, Georgia and Texas, providing small, midsized and enterprise organizations with customizable voice and data solutions.

Communicate, collaborate and simplify globally. Wherever you go, we’re already there.
Our cloud-based, worldwide IP communication solutions provide a scalable, geographically-redundant solution for enterprise needs, from SIP trunking and hosted PBX to unified communications, advanced Contact Centers, IVR services and mobile enablement.

Our teams understand that designing and deploying enterprise IP solutions can be challenging, especially on a global scale. However, with the right partner, the results can be very rewarding. OneStream Networks’ customers enjoy a scope and scale of services and execution that is unparalleled in today’s carrier space. We’re accustomed to the “where have you been, I’ve been looking for these capabilities for years” comments from satisfied customers.

OnSIP has been on the cutting edge of modern voice technology since 2004 and a leading provider of UCaaS and WebRTC services to more than 100,000 customer accounts, making business communications personal. Backed by our proprietary and patented platform, enjoy the disaster-proof service that is always up, always on. Named Gartner Cool Vendor for innovation in the space, we understand the needs of companies who enjoy the benefits of an on-demand phone system and are now delivering advanced cloud-based communications in a way the industry has never seen before. We are disruptors. We are software-first. We are UCaaS reimagined.

About Ooma, Inc. Ooma (NYSE: OOMA) creates powerful connected experiences for businesses and consumers, delivered from its smart cloud-based SaaS platform. For businesses of all sizes, Ooma provides advanced voice and collaboration features that are flexible and scalable. For consumers, Ooma’s residential phone service provides PureVoice HD voice quality, advanced functionality and integration with mobile devices. Ooma’s innovative smart security solution delivers a range of wireless security sensors that make it easy for anyone to protect their home. Learn more at www.ooma.com or www.ooma.ca in Canada.

Open Systems is a leading global provider of a secure SD-WAN that enables enterprises to grow without compromise. With assured security, AI-assisted automation and expert management that free valuable IT resources, Open Systems delivers the visibility, flexibility and control enterprises want with the performance, simplicity and security they absolutely need. Learn more at www.open-systems.com.

WE ARE HERE FOR ONE REASON – YOUR BUSINESS.
It’s no coincidence more businesses in our service area trust Optimum Business to help keep them connected. In addition to providing world class Internet, phone and TV service, we are committed to helping our business customers succeed. We know how much work it takes to run a business and know there is no better feeling than having a partner you can trust to deliver superior communication services.

Otava is a global and recognized leader in delivering secure multi-cloud solutions with a personal touch. Its extensive portfolio is powered by world-class technology partners, backed with expert intelligence, and tailored to help businesses and service providers achieve their individual goals while protecting mission-critical data. With its flexible solutions, fortified security, colocation

offerings, and professional services, Otava empowers its clients with everything they need to thrive in the cloud and stay focused on what they do best. To learn how Otava can maximize your potential, go to Otava.com and follow us on LinkedIn, Twitter, and Facebook.

Outsource Consultants is a call center referral and advisory firm that helps companies find the best high-performing outsource call centers. Our experts have over 25 years of call center and BPO outsourcing industry experience and have vetted and screened over 500 of the finest nearshore, offshore and U.S. based call centers. We simplify your call center search by doing the groundwork and research to match you with the best outsource call center options that meet your exact requirements. We save you time, reduce costs and ensure you find a high-quality outsource call center that best fits your needs, at no charge to you.

Palo Alto Networks, the global cybersecurity leader, is shaping the cloud-centric future with technology that is transforming the way people and organizations operate. Our mission is to be the cybersecurity partner of choice, protecting our digital way of life. We help address the world’s greatest security challenges with continuous innovation that seizes the latest breakthroughs in artificial intelligence, analytics, automation, and orchestration. By delivering an integrated platform and empowering a growing ecosystem of partners, we are at the forefront of protecting tens of thousands of organizations across clouds, networks, and mobile devices. Our vision is a world where each day is safer and more secure than the one before.

Handling nearly 1 million customer interactions per year our Tier 1 and 2 support team understands that technology exists in virtually every aspect of our society, either in business oriented or in your personal life. Consumers rely on technology’s benefits every day. When technology doesn’t work, they need fast, competent help.

Peerless Network is a leading-edge provider of telecommunications services that delivers the highest quality voice solutions for enterprise and wholesale customers worldwide. As a disruptor in the telecom industry, Peerless Network is a reliable network that scales efficiencies, lowers customer costs, increases quality and automates telecom workflows with ease of implementation via our portfolio of cutting-edge products and services. Our automated platforms, the Cloud PBX, the Peerless Portal and ANImate, are value-added platforms allowing channel partners to easily provision SIP trunking channels, telephone numbers, local and domestic/international long distance and toll-free services from one advanced system. Peerless is dedicated to driving innovation and bringing value to customers by expanding our suite of products, services and markets we serve. Peerless Network is headquartered in Chicago, IL. For more information, visit www.peerlessnetwork.com and follow us on LinkedIn and Twitter.

Mid-sized companies across the globe are faced with changing internal processes and customer expectations. With limited internal IT staff and fixed budgets, delivering on these expectations is an impossible challenge. At Performive, we specialize in partnering with growing SMBs and mid-sized companies by delivering secure, VMware-based cloud solutions, along with on-demand engineering resources and 24x7x365 Devoted CustomerSupport. To meet our customers’ needs, our infrastructure portfolio has expanded into the full cloud, colocation, and bare metal spectrum, as well as security, data protection, and managed services. With more than 20 data center locations across the globe, these medium-sized businesses now have the global reach for expansion, as well as low-cost entry into hot new markets. This allows our customers’ internal IT teams to fully focus on driving innovation and business solutions in this demanding, ever-changing, technology-focused era

In today’s competitive IT marketplace, you have countless infrastructure service and provider options. At phoenixNAP, we work extra hard to earn and keep your business, while providing premium service and value. You can rely on us to deliver affordable OpEx payment options, quick response times, a global footprint and a strong up-time record to help you achieve your technical, security, business and financial goals.

PiKNiK is on a mission to provide turnkey data storage solutions to enterprise clients. PiKNiK is the largest storage provider in North America on the decentralized Filecoin network. PiKNiK understands that many organizations have exploding data storage needs, and want more agency in the data storage process. PiKNiK uses the Filecoin network because it employs a replication process across geographies, to store data in a way that is transparent to the client, reliable, and secure. Data is managed on the Filecoin blockchain and reported daily that the data has not been changed in any way. This platform also enables material cost savings for customer compared to other cloud storage providers.

Pilot is a modern connectivity company, providing fiber-based internet services to companies across New York City, delivered over their own fiber network. Pilot is obsessed with providing an amazing customer experience which includes things like leading SLAs, no contracts on most services, and quick turnaround times for installation.

Playvox’s powerfully simple workforce engagement management (WEM) solutions transform customer care. We deeply understand that exceptional employee engagement produces extraordinary customer experiences, and we love creating tools that help our customers unlock the full potential in every employee and every interaction. Playvox powers the world’s fastest-growing brands and proudly serves expanding DX pioneers such as Noom, NuBank, SoFi, Stitch Fix, Twitter and Zendesk. Our agent-empowering suite of scheduling, performance, learning, quality feedback and gamification lives seamlessly in the modern support operations ecosystem with tools like Amazon Connect, Salesforce, Slack, ServiceNow and Zendesk. Learn more at www.playvox.com.

Powernet enables businesses to connect in the office and across the world through our full-service technology lineup featuring voice, data, Wi-Fi, IT managed services, and cybersecurity solutions. Additionally, we offer IP security systems, MDU packages, billing services, as well as domestic and international carrier services. As a Woman-Owned business with more than 30 years of telecom experience and expert sales, engineering and support teams operating out of offices in Ohio (HQ), Florida, Tennessee, North Carolina, and Utah, we provide our partners and clients the unparalleled service and innovative technology they need to achieve their business goals.

Since 2013, PPT Solutions has served as a premier provider of client-centric and performance-based Customer Experience and Contact Center Consulting Solutions for some of the world’s most admired brands. Whether partnering with a Fortune 50 company or an emerging business, we passionately deliver a broad range of people, process and technology solutions customized to increase customer advocacy, enhance revenue and optimize operational efficiency. With an extensive portfolio of Management Consulting, Managed Services and Cloud Solution Services capabilities, our clients rely on us for advanced insights, adaptive business processes and innovative growth strategies. Most importantly, we understand the complexities behind meeting customer expectations, achieving a competitive advantage and – not just getting things done – but driving performance and getting results. With decades of experience leading many of the world’s most customer-centric companies, we’ve navigated many of the same challenges they encounter every day. It’s this unique perspective that fuels a commitment beyond that of a traditional consultant relationship. Our culture is driven by a mission to pay our experience forward, ensuring our client’s success through innovative, proven and sustainable solutions, backed by a leadership team that understands how to bring a brand’s vision to life.

Prodoscore™ is a company dedicated to empowering teams to be more effective and productive, validated with improved sales performance and time management metrics. By providing visibility into employee activities through a single, easy-to-understand productivity score, a “prodoscore” is calculated to improve workforce productivity. Prodoscore works seamlessly with Google Cloud apps, Office365, CRM systems, and VoIP calling platforms, allowing it to be quickly implemented and maintained. Learn more at prodoscore.com.

QOS Networks is a software enabled, co-managed network services provider built around WAN-Edge as a Service , committed to delivering a superior end user experience, that integrates tech-enabled tools into enterprise networks to deliver more intelligent and actionable insights. With ITIL-based workflow automation, QOS helps convert legacy network management systems to modern, integrated, software-defined platforms, enabling better operational maturity.

QTS Realty Trust, Inc. is a leading provider of data center solutions across a diverse footprint spanning more than 6 million square feet of owned mega scale data center space throughout North America. Through its software-defined technology platform, QTS is able to deliver secure, compliant infrastructure solutions, robust connectivity and premium customer service to more than 1,100 leading hyperscale technology companies, enterprises, and government entities.

QuadraNet provides cost effective solutions, fast delivery times, and superior customer support that set a new standard in what a customer should expect in partnering with their Cloud provider. The QNMonitor comprehensive monitoring platform offers visibility across a broad range of systems, apps, and services.

With more than 30 years of experience helping businesses adapt and thrive with evolving technology, Quest is one of the most established and versatile managed service providers, as well as a worldwide leader in technology management offering a portfolio of professional, cloud, and managed services. Either on-site or from one of over two dozen secure global service delivery centers, Quest offers security, disaster recovery, business continuity, firewall review, Email migration, data backup and replication, Desktops as a Service, virtualization, system performance, application development, wireless, hosted HD video conferencing, telecommunications & transport, VoIP, government IT solutions, healthcare IT solutions, consulting and IT staffing solutions to power and manage your entire enterprise. QuestFlex®, a unique and flexible service level agreement, allows companies to “Invest in the Capability, Not in the Product® by providing specific industry leading technology capabilities customizable to their requirements.

At Rackspace, we accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. As a recognized Gartner Magic Quadrant leader, we are uniquely positioned to close the gap between the complex reality of today and the promise of tomorrow. Passionate about customer success, we provide unbiased expertise, based on proven results, across all the leading technologies. And across every interaction worldwide, we deliver Fanatical Experience™. Rackspace has been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. Learn more at www.rackspace.com or call your Regional Partner Manager.

RapidScale, a Cox Business company, is a global managed cloud services provider helping organizations increase IT productivity, improve security, and empower remote workforces. Some organizations partner with RapidScale to manage portions of their IT, while others offload it all. Through our global network of data centers and our 24/7/365 high-touch support team, we obsess over creating an exceptional IT experience through a human approach to managed cloud.

Ready Wireless is a leading IoT Managed Service Provider and Systems Integrator. The company is a one-stop shop that brings networks, devices, and portals together to solve weighty problems for business customers. Prepackaged solutions address critical business needs such as contact tracing, distracted driving, and asset management. Ready’s solutions are customizable, and its portals offer clean and powerful management capabilities for Ready’s customers. For more information, visit www.readywireless.com.

Replicant was founded on the belief that machines are ready to have useful and complex conversations that will transform the way we interact with the world, starting with customer service. Replicant is a leader in Contact Center Automation helping companies automate their most common customer service challenges while empowering agents to focus on more complex and nuanced conversations with customers.

Since 1992, Retarus has been supporting companies in achieving highly efficient communication. The global information logistics provider always plays an important role where large amounts of data need to be transmitted securely and reliably––irrespective of which communication channels, interfaces, applications and devices are required. The services are soundly based on a Global Delivery Network which includes the company’s own data centers in the USA, Europe and the APAC region, as well as redundant carrier infrastructure. A total of 17 percent of Dow Jones corporations as well as numerous Fortune 500 companies in the banking, finance and healthcare sectors depend on Retarus’ services. Longstanding customers include Adidas, Bayer, Continental, DHL, Honda, Puma, and Sony.

RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premise communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. See what it’s like to work with a CRN 5 Star Partner Program and sell the market a Gartner recognized leading UCaaS solution.

Rogers is a proud Canadian company dedicated to making more possible for Canadians each and every day. Our founder, Ted Rogers, purchased his first radio station, CHFI, in 1960. We have grown to become a leading technology and media company that strives to provide the very best in wireless, residential, sports, and media to Canadians and Canadian businesses. Our shares are publicly traded on the Toronto Stock Exchange (TSX: RCI.A and RCI.B) and on the New York Stock Exchange (NYSE: RCI). If you want to find out more about us, visit about.rogers.com

About RSI: Since 1982, RSI has provided innovative technology solutions, advanced professional services and fully automated solutions for effective business workflow. With RSI, clients realize that relationships matter, and our quality is embedded into our culture. Through our proven Assess-Remediate-Maintain process, RSI helps clients manage complexity and drive a return on your IT investment. We serve the enterprise with proactive cyber security solutions, custom software development for business process improvement, and advanced IT operations to create greater efficiencies. RSI uniquely supports remote data collection through advanced drone flight services.

RSI provides a comprehensive solution to manage vendors, identify third-party risks and streamline assessment and contract lifestyles. Clients can view their vendor’s privacy and security status, understand recent breaches and incidents and evaluate fourth-party sub-processors the vendor may be utilizing. With templated questionnaires, RSI’s Vendor Management helps customers identify vendor risks, track progress and require third parties to submit evidence when risks are mediated.

Ruby builds great relationships, from first impressions to lasting loyalty. Their live, U.S.- based virtual receptionists & online chat specialists are available 24/7/365 to assist you with your frontline communications. Their receptionists can answer calls so you can focus on your business & their chat specialists are ready to engage with website visitors to get them the answers they need. Over 13,000+ small to medium-sized business owners trust Ruby to run a more efficient business.

Sangoma has made it our mission to unite businesses of all sizes-connecting the people and processes that matter. Let our award winning solutions and services work for you. We specialize in UC, video, chat, contact center, MSP services, security and more! Because our portfolio is constantly expanding, Sangoma is the only Communications vendor you will ever need.

SCB Global is a leading provider of Microsoft Teams and SD-WAN solutions, with 16 years of unparalleled experience in delivering cutting edge voice services. Their long-established knowledge and expertise make them the perfect partner to work with. SCB Global strives to break silos in business communications, placing all collaboration tools under a simple single pane of glass with their Microsoft Teams centered OPTO solutions. Whether it be global collaboration solutions, secure and resilient remote working solutions or security and communication optimizations, SCB Global’s unique single vendor approach makes them the smart partner choice for all of your enterprise needs.

SecurCom is the leading encrypted messaging and video communication business solution that provides a world-class secure, unified communication infrastructure for corporations of any size and in any industry. SecurCom can and will protect your communication privacy while allowing you easy access to messaging, audio and video communication in addition to a secure encrypted file transfer service.

Secuvy is a SaaS-based Privacy Management Platform using AI and Robotic Automation. We help companies to get privacy compliant with Global Privacy Laws including GDPR, CCPA, LGPD, PIPEDA, POPIA, etc

Serenova is a a leading contact center-as-a-service (CCaaS) and workforce optimization (WFO) provider utilizing the full Amazon Web Services (AWS) infrastructure. We have a True Cloud architecture which means there is no hardware or software to download – you simply log onto a web browser. Our contact center suite includes voice, chat, email, SMS, and social media. Our Omni channel approach allows you to go in between the lines of communication seamlessly. This also allows you to receive meaningful and informed insights about what is going on in the contact center. Because we utilize AWS, this gives us a global reach where we can route lines of communication to any agent, any time, in any country, with any telephony. All Cloud Contact Center solutions may sound similar, but we have some very unique capabilities. We have applications natively and third party in our ECO system. We work very closely with our 3rd party Partners to ensure your customer has the best fit and the best solution. Our flexibly allows us to integrate easily to technology solutions outside of our platform. We also have our own WFO solution integrated on our platform, in the cloud, or premise solution, both solutions can be sold as a standalone. With 18 years behind us, Serenova’s CxEngage and CXQM platform delivers reliably and great customer experiences with our unified Cloud Contact Center solution – that can scale up throughout your organization or scale out geographically.

Sharpen Technologies has developed an agent-first omni-channel cloud contact center platform. Its solutions uniquely address decades-old agent issues responsible for poor customer experiences. Sharpen’s patent-pending Agent Experience Score (AXS) gives contact centers a new way to measure and track not only performance, but overall agent well-being. The company’s unique omni-channel approach gives agents a single interface for communicating across multiple channels. A global, cloud-native platform eliminates scalability issues while delivering mathematically unbeatable voice quality. Sharpen was named among the Best Places to Work in Indiana. The company is also a recipient of the Stevie American Business Awards. Sharpen was founded in 2011 and is headquartered in Indianapolis, Indiana.

Shaw Communications Inc. is a diversified communications and media company, serving 3.3 million customers through a reliable and extensive Fiber and Coax network and is one of Canada’s Top 100 employers. Shaw has one of the largest networks in North America, spanning over 860,000 Kilometers across Canada and into the US, which provides our business customers with reliable Internet, Data, WiFi, Telephony and Video services. Our +1,300 peering connections ensure that Internet traffic arrives at the appropriate destination faster, and with greater integrity.

With a rich 25-year history of innovation in the wireless space we have been first to market with many technology solutions for global customers. Our innovative products and solutions already connect thousands of businesses to critical data and millions of people to information. Our customers trust us to develop products and services that get them to market faster and can in turn, help save lives, reduce carbon emissions, and make neighborhoods safer. Start with Sierra to deliver new technology solutions, streamline deployments and take advantage of all the promise the IoT offers. Stay with Sierra and build your future in the Internet of Things.

Customers come to us for many reasons:
-Some need help managing their transition to cloud email and collaboration tools
-Some come to us with an emergency after a cyber attack or falling short of compliance demands
-Still others realize they can no longer secure their data and support their organization with their in-house security team

Regardless of how a customer comes to us, we work tirelessly to safeguard their environment, users, and most sensitive data.

SimpleWAN is a provider of cloud-based networking solutions for branch offices, service centers, stores and franchises. We believe that networking should be simple, efficient, and innovative, and we created an all-in-one solution to make IT secure, smart, and smooth.

Simplicity VoIP, based in Richmond, VA, provides hosted PBX, VoIP and business telephone solutions nationally to small, medium, and enterprise-level businesses for a comprehensive, unified communications experience. It’s Class 5 geo-redundant netsapiens VoIP platform is offered in addition to phones and equipment, Vfax, wireless back-up, and managed services. Named as Richmond’s 11th fastest growing company by Richmond BizSense in 2018, Simplicity VoIP’s key to success is its on-site service, installation and, training supported 24/7/365 by a world-class client services team. Learn more at www.simplicityvoip.net

Sinch’s leading cloud communications platform lets businesses reach every mobile phone on the planet, in seconds or less, through mobile messaging, voice and video. More than 150,000 businesses, including many of the world’s largest companies and mobile operators, use Sinch’s advanced technology platform to engage with their customers and a local presence in more than 60 countries.

As a nation-wide provider of DR solutions to the MSP, VAR, Data Center, and Agent marketplaces, Sky Data Vault provides unique value to partners. Whether you are new to DR services, have an in house solution today, or working with multiple providers to round out your service offering; with SDV you can gain operational efficiency in your business while providing mission critical client services that drive long term, high margin service contracts with your clients.

SmartAction was founded as an Artificial Intelligence (AI) research company in 2002 and is now the leading provider of AI-powered virtual agents for customer service. SmartAction uses proprietary conversational AI to automate conversations that used to be handled by call center agents over phone, chat, and text. SmartAction has nearly two decades of development in AI, machine learning, and natural language processing/understanding (NLP/NLU) to mimic live agent behavior across hundreds of call types and chats in every industry. SmartAction was recognized by Deloitte as a Tech Fast 500 recipient in 2016, Gartner “Cool Vendor” in 2017, and “The Leader in AI-enhanced Self-service” by Frost & Sullivan in 2018.

Snowfly uses incentive and recognition data to analyze and report on behavior patterns and trends within any company or business type. These tools allow for significant productivity and efficiency improvements across your entire organization.

Source Inc. provides businesses with comprehensive wireless solutions through a broad array of hardware, software, connectivity, and helpdesk services. As an Elite VAI (Value Added Integrator) in the M2M (Machine to Machine) and IoT (Internet of Things) space, Source Inc.’s core solutions focus on enterprise grade wireless routers and modems, wireless surveillance, tablets and connectivity solutions. We couple these solutions with robust, industry applications, mobile device management, and custom support options to ensure a complete wireless solution.

Speakap is a solution primarily for companies with non-desk employees active in sectors such as retail, hospitality, entertainment, manufacturing, security, cleaning, logistics, recruitment, and the food industry. Speakap has a solid customer base with over 400 customers including large companies as IKEA, Rituals, Hudson’s Bay and G-Star.

Spectrotel is a leading national integrated enterprise solutions provider specializing in the aggregation of Voice, Internet, Cloud and Managed Services. From traditional voice and internet services to leading-edge converged network solutions, Spectrotel is simply your best choice to deliver and coordinate the best underlying communications infrastructures with unparalleled service and savings.

The award-winning Spectrum Partner Program provides industry leading solutions, tools and resources to generate powerful earning opportunities for partners. With a dedicated and growing sales and support team, we are committed to our partners’ success and elevating the partner experience.

230,000+ fiber-route miles covering 41 states
3rd largest Ethernet provider in the U.S.

#3 U.S. fiber-lit buildings
Fiber Quick Connect can install services in less than 30 days
We build to the customer suite – saving you time and money.

SpectrumVoIP has been a trusted UCaaS provider since 2004, serving businesses nationwide with innovative communication solutions. We are extraordinarily different from other VoIP carriers; from phone equipment to professional installation, we provide unlimited features, training, and support, all for one low, flat monthly rate.

SpiceCSM is an all-in-one integration platform and rapid development environment. Easily connect systems, automate processes and transform customer experiences.