Voice

Voice over Internet Protocol, VoIP is also known as IP telephony.  This offers voice communications and multimedia sessions over Internet Protocol networks, or ‘the Internet’.  VoIP is slowly becoming the standard in telephony today.  Call us for a VoIP demonstration and don’t be surprised if we are able to offer you a significant savings over the ancient PSTN phone systems.

A signaling protocol used to initiate, maintain, and terminate real-time sessions such as voice calls, video conferencing, instant messaging, and media distribution and is slowly but surely replacing PRI’s explained below.

The Primary Rate Interface, known as PRI for short, is a standard telecommunications interface used with hardly ever used Integrated Services Digital Network (ISDN) to carry multiple DS0 voice and data transmissions between networks and users.  PRI’s run over copper and are slowly being replaced by SIP.

An Analogue line is a single copper cable that is run in to a building by your carrier line provider.   Before ADSL was available Analogue lines were used for both voice and data.   Now these lines are used mainly just for voice calls as the total bandwidth available is only 56k.  Fax machines, alarm systems, elevators, etc, still use analog lines.

Long distance and international service are provided by both VoIP providers and traditional phone companies. Traditional phone companies depend on a system called the PSTN to transmit calls. The PSTN has been in place for as long as there have been phone calls.  It is the original method for sending a call and is quite antiquated.  Still have a PSTN?  We can help migrate to VoIP which will be much less expensive for your firm.

A Toll free number is a telephone number with a easily recognizable three-digit code that can be dialed with no charges to the person placing the call, such as an “800” number.  844, 855, 866 are also considered “800” numbers and are paid for by the company so clients don’t incur long distance fees.